Customer Support
Context Help
If you lose your way inside our Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up window will open. It offers thorough information about all the operations that you can perform on the page in question. Each context menu opens on the same page so that you can quickly return to your work.
Video Tutorials
We have an extensive variety of instructional videos explaining how to use our hosting Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step instructional video clips.
F.A.Q.
If you can't discover the answer you are looking for, have a peek at our comprehensive FAQ database, which covers questions asked by actual users and offers real solutions. We periodically "revamp" our FAQ database with new entries so as to cover all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't discover the solution you need in the Frequently Asked Questions section either, you can contact our fantastic team of tech support engineers available 24-7-365 and eager to help you with any issue. Each support ticket you send will be answered in less than 60 minutes (the average trouble ticket response time is about 20 mins), so you will never have to wait a long time to receive an answer to your question.